Safe by design.
Hiring strangers off the internet only works if the safety is real. Here is what Shftr actually does — in plain language, no fine print.
Workers keep 100% of their pay
Payments run through Stripe, the same company that processes payments for millions of businesses. Shftr never holds your pay.
- $16 an hour is the floor. No shift on Shftr pays less.
- The business pays the fee — a flat $20 per filled shift, plus processing at cost. It never comes out of your pay.
- No percentage, no hidden fees. What the shift says is what you get.
Businesses pay only when the work is done
Posting a shift is free. You pay the flat $20 fee only when a shift is filled and finished — plus payment processing at cost, never marked up.
- Rush shifts cost $5 extra per filled shift, only when you mark a shift as Rush.
- Shifts longer than 10 hours carry a $2-an-hour guard on the extra hours.
ID checks, done properly
Workers who take certain jobs verify their identity through Stripe Identity — a government document plus a selfie, checked by Stripe.
- Shftr never sees your document photos. We keep only the result of the check.
- Verified workers show first in the deck. Verification is optional — unverified workers are full members too.
Criminal-history checks have rules
A criminal-history check only runs when a specific job requires it. The business pays for it, not the worker.
- You are told first, and you give written permission before anything is ordered.
- You get five business days to dispute anything wrong before a decision is made.
- Businesses see pass or fail only — never your report, never the reason.
No tracking. Ever.
Shftr never tracks your live location. Map pins come from the area you declare — Buffalo, Tonawanda, Niagara Falls — never from your phone.
- No contacts, no call logs, no texts. The app never asks for them.
- Your phone number and email stay hidden until you are selected for a shift.
Real people, real support
If something goes wrong, you talk to a person — not a maze.
- 20 minutes after a shift ends to raise a problem. A problem raised in that window freezes the pay for that shift until it is sorted.
- Support hours: Monday to Saturday, 9am to 7pm Eastern.
- Write to us: [email protected]
Check the app is really Shftr’s
Every release is signed by Shftr. Before you install, check the file against the numbers on the download page — if they don’t match, don’t install it, and write to [email protected].
SHA-256: 6516cb7905ff338851a44b090e9fd6dd10f07e8b57a924902c7c6e1b3c0da1af
Signing certificate SHA-1: 61:98:3F:65:AE:6F:5C:16:B9:F4:FE:2A:F9:48:CB:EF:73:EC:2C:8A
Rolling out in Buffalo–Niagara
Shftr is rolling out across Buffalo and Niagara Falls first — hospitality, events, warehouse, and seasonal work — then further across Upstate New York.
The full Terms of Use and Privacy Policy live in the app under Settings → Policies. This page is the plain-language version.